Lilyanna Anak Moses is a remarkable individual whose dedication and enthusiasm have marked her journey from student life to a flourishing career in the aviation industry. Known for her active participation in class and outdoor activities, Lilyanna excelled academically while at SEGi College Sarawak, where she graduated with a Diploma in Tourism Management in 2020. Her vibrant spirit extended beyond academics; she was also a talented cultural dancer, engaging actively in various college events and showcasing her cultural heritage.
After completing her diploma, Lilyanna began her professional journey as a Guest Service Assistant with Ground Team Red (GTR) at Kuala Lumpur International Airport Terminal 1. In this role, she was responsible for serving flights of prominent foreign carriers such as Emirates, IndiGo, Himalaya Airlines, and Lanmei Airlines. Her exceptional service and dedication to her role did not go unnoticed, quickly earning her a reputation for professionalism and excellent customer service skills.
In the post-COVID era, the tourism industry is experiencing a significant boom, creating a high demand for skilled professionals like Lilyanna. Her education in Tourism Management provided her with a strong foundation that has helped her excel in her career. Recognising the need for more talents in this burgeoning industry, SEGi offers comprehensive hospitality programmes designed to shape the future leaders of the tourism sector.
Today, Lilyanna continues to thrive as a cabin crew member with Batik Air, formerly known as Malindo Air, embodying the values of dedication and excellence that she has held since her days at SEGi. Her journey is a testament to how a solid educational background and active participation in extracurricular activities can pave the way for a successful and fulfilling career in the dynamic field of tourism.
Lilyanna’s story highlights the impact of quality education and practical experience provided by SEGi. The college’s commitment to integrating real-world experiences into its curriculum ensures that graduates are well-equipped to meet industry demands. This dedication aligns with the United Nations’ Sustainable Development Goal (SDG) 4, which focuses on ensuring inclusive and equitable quality education and promoting lifelong learning opportunities for all.
As the tourism industry continues to grow, the success of graduates like Lilyanna demonstrates the critical role that institutions like SEGi play in nurturing talent and driving economic growth. SEGi’s focus on providing a holistic education that combines academic excellence with practical skills is key to developing future leaders who can contribute to sustainable development.
Lilyanna’s achievements serve as an inspiration to current and prospective students, showing that with dedication, hard work, and the right educational support, they too can achieve their career aspirations. SEGi remains committed to fostering such success stories, reinforcing its reputation as a leader in higher education and community engagement.