Students from SEGi recently experienced a transformative learning opportunity through a hands-on training session hosted by the Sheraton Hotel Kuching. Held on 4 July 2025, the industry visit bridged academic knowledge with real-world hospitality operations, preparing students for a seamless transition into professional roles.
Participants explored key departments of the hotel including food and beverage, front office, housekeeping, and banquet services—gaining invaluable exposure to the precision, coordination, and customer-centric standards required in premium hospitality. Guided by Sheraton’s experienced professionals, students not only observed high-level operational flows but also developed interpersonal and teamwork skills that are essential for thriving in service-based industries.
The experience exemplifies SEGi College Sarawak’s commitment to immersive, work-based learning that goes beyond textbooks. With tourism and hospitality contributing approximately 13% to Malaysia’s GDP and employing over 3.6 million people (source: Tourism Malaysia), the industry remains a key economic driver, offering robust opportunities for future graduates. Equipping students with relevant field exposure ensures they are industry-ready, adaptable, and resilient.
Sheraton’s openness in mentoring young talent underscores the vital role of industry-academic partnerships in developing a sustainable and skilled workforce. With the growing global demand for sustainable tourism and professional service excellence, experiential training such as this plays a critical role in advancing both national and international development goals.
This initiative not only nurtures confidence and professionalism among students but also reinforces the importance of inclusive education, industry collaboration, and sustainable workforce development.
This event is organised in support of the following United Nations Sustainable Development Goals (SDG):
SDG 4: Quality Education
SDG 8: Decent Work and Economic Growth
SDG 17: Partnerships for the Goals
