Industry 4.0 revolution on the digital transformation appears to be on the agenda of the hospitality and tourism industry all over the world. The hospitality and tourism industry are a diverse, highly competitive industry and belongs to one of the fastest growing service sectors with a significant potential for the development of digital technologies. Considering this, SEGi College Penang had jump on the bandwagon on the transformation by purchasing eZee Absolute, a complete cloud-based hotel PMS system that automates all hotel operations especially front-office, back-office, reservations, billing and housekeeping.
Founded in 2006, eZee is one of the very few hospitality technology providers in the world to develop and offer end-to-end hotel and restaurant solutions. eZee has a stronghold on R&D and is introducing innovations in its solutions to benefit the industry. Today, eZee is the #1 hotel tech provider in India and the global Top 2 PMS provider, which is further solidified by 200+ partners and 22,000+ clients in 160+ countries across the globe. eZee Absolute was recognized as no 2 in Top 20 Most Popular hospitality Management Software by Capterra in 2017 and 2018 with more than 100,000 users and more than 13,000 clients. In 2021, eZee Technosys adds another feather to its crown as its all-in-one hotel management system, eZee Absolute, gets recognised as the FrontRunner software for Hotel Management by Software Advice for the third time in a row.
First batch of 13 students from Diploma in Hotel Management, completed their learning for four weeks in March 2021. These students were exposed to the hands-on learning using eZee Absolute system on managing reservation, check-in and check-out process, managing payment, managing room rates and discount, and updating room status for housekeeping.
The system is easy to use and student can access to it at anytime, anywhere as it is cloud based. Learning front office now have become fun and interesting with eZee Absolute.
Normastura bt Othman
School of Hospitality and Tourism, SEGi College Penang