Certificate in Hotel Operations

Course ID
(N/1013/3/0006)(01/29)(MQA/PA16971)
Campus
SEGi College Penang
Level of Study
Certificate

Through a synergistic blend of academic coursework and hands-on experience, students will experience the best of both worlds: robust theoretical knowledge and invaluable practical application. This dual-edged education model ensures that SEGi graduates are poised to excel and lead in the hospitality sector.

Academically, students will delve into the core principles of hospitality, from the essentials of food fundamentals and hygiene to the intricacies of basic accounting and restaurant service management theory.

Transitioning from the classroom to the vibrant corridors of Resorts World Genting, the programme’s work-based learning component offers an unrivalled educational experience. Students will engage directly with the operations of a world-class resort, applying their academic knowledge in areas such as front office operations, housekeeping, customer service management, and food production. The practical aspect is further enriched with opportunities in restaurant service and basic pastry creation, culminating in an internship that provides a real taste of the hospitality industry’s fast pace and diversity.

Get more info by downloading the brochure or applying below!

Entry requirements

1 credit in SPM / O-Level or equivalent
1 credit in UEC
SKM Level 2
MQA – APEL A- T3
Other equivalent qualifications recognized by the Government of Malaysia

Programme structure and modules

Fundamentals of Food
Food Hygiene and Sanitation
Basic Accounting
Restaurant Service Management Theory
General Language Training
Academic English
Introduction to Computer Applications
Bahasa Melayu Komunikasi 1 / Pengajian Malaysia
Public Speaking Skills / Bahasa Kebangsaan A*
Family Issues
Front Office Operations
Housekeeping Operation
Customer Service Management
Restaurant Service Skill Practical
Food Production
Basic Pastry
Internship

*For Malaysian students who do not have credit in SPM BM

Financial Aid / Funding

PTPTN
EPF
HRDF
SEGi Monthly Installment
Low Initial Payment

Career opportunities

Upon successful completion of the Certificate in Hotel Operations programme, you can pursue the Diploma in Hotel Management or its equivalent.

Intakes & Orientation Dates

Full Time Mode Intakes
14/1/2025 20/5/2025 9/9/2025 
Orientation Dates
13/1/2025 19/5/2025 8/9/2025
  Weekend Mode Intakes
Orientation Dates