Certificate in Hotel Operations

Course ID
(N/1013/3/0001)(08/28) (MQA/PA16684)
SEGi College Kota Damansara
Level of Study
Awarding Institution

We’ve designed the Certificate in Hotel Operations programme in line with the industry and to equip you with strong communication and administrative skills, as well as fundamental knowledge of hotel operations including food & beverage, housekeeping, front office, kitchen and the general operations.

Get more info by downloading the brochure or applying below!

Entry requirements

SPM / O-Level or equivalent with 1 credit
UEC with 1 credit
SKM Level 2
Other equivalent qualifications recognized by the Government of Malaysia

Programme structure & modules

Year 1

General Language Training
Introduction to Hospitality Operation
Fundamentals of Food
Food Hygiene and Sanitation
Introduction to Computer Applications
Bahasa Melayu Komunikasi 1 / Pengajian Malaysia
Front Office Operations
Public Speaking Skills / Bahasa Kebangsaan A*
Housekeeping Operation
Customer Service Management
Basic Accounting
Restaurant Service Management Theory
Restaurant Service Skill Practical
Food Production

Year 2

Basic Pastry
Academic English
Family Issues

*For Malaysian students who do not have credit in SPM BM

Career opportunities

Upon successful completion of the Certificate in Hotel Operations programme, you can pursue the Diploma in Hotel Management or equivalent.