Certificate in Hotel Operations

Course ID
(N/1013/3/0001)(08/28) (MQA/PA16684)
SEGi College Kota Damansara
Level of Study

Through a synergistic blend of academic coursework and hands-on experience, students will experience the best of both worlds: robust theoretical knowledge and invaluable practical application. This dual-edged education model ensures that SEGi graduates are poised to excel and lead in the hospitality sector.

Academically, students will delve into the core principles of hospitality, from the essentials of food fundamentals and hygiene to the intricacies of basic accounting and restaurant service management theory.

Transitioning from the classroom to the vibrant corridors of Resorts World Genting, the programme’s work-based learning component offers an unrivalled educational experience. Students will engage directly with the operations of a world-class resort, applying their academic knowledge in areas such as front office operations, housekeeping, customer service management, and food production. The practical aspect is further enriched with opportunities in restaurant service and basic pastry creation, culminating in an internship that provides a real taste of the hospitality industry’s fast pace and diversity.

Get more info by downloading the brochure or applying below!

Entry requirements

1 credit in SPM / O-Level or equivalent
1 credit in UEC
SKM Level 2
Other equivalent qualifications recognized by the Government of Malaysia

Programme structure & modules

Fundamentals of Food
Food Hygiene and Sanitation
Basic Accounting
Restaurant Service Management Theory
General Language Training
Academic English
Introduction to Computer Applications
Bahasa Melayu Komunikasi 1 / Pengajian Malaysia
Public Speaking Skills / Bahasa Kebangsaan A*
Family Issues
Front Office Operations
Housekeeping Operation
Customer Service Management
Restaurant Service Skill Practical
Food Production
Basic Pastry

*For Malaysian students who do not have credit in SPM BM

Career opportunities

Upon successful completion of the Certificate in Hotel Operations programme, you can pursue the Diploma in Hotel Management or equivalent.

Intakes & Orientation Dates

Full Time Mode Intakes
23/01/2024 24/06/2024 19/09/2024 
Orientation Dates
22/01/2024 20/06/2024 18/09/2024
  Weekend Mode Intakes
03/02/2024 29/06/2024 28/09/2024
Orientation Dates
27/01/2024 22/06/2024 21/09/2024